Great customer service by Vishali and wonder attitude and very patient

Customer service representative Anthony was very patient in helping me set up the network, explaining everything step by step. Having Chinese-speaking customer service to help me set up the network overseas really solved many of my questions. Thank you!

Very good customer service from Bhavya.V and much appreciated.

Kind regards

We want to express our sincere appreciation for the incredibly helpful and essential assistance provided by Vishal.

Vishal has been an absolute asset, particularly in managing the high-pressure periods of our busy student move-ins and move-outs. The reliability and timeliness of the services connection he oversees have been exemplary—they are always on time, which is critical to our operations.

What truly sets Vishal apart is the great flexibility he consistently offers. Managing numerous properties and the frequent transfers of students between them can be complex, but Vishal handles these fluid situations with ease, ensuring seamless transitions for all parties involved.

We consistently receive prompt responses from Vishal, and his ability to clarify all proceedings clearly and thoroughly ensures we are always informed and confident in the process.

Having Vishal as a direct point of contact has streamlined our communications and improved our operational efficiency significantly. We are extremely happy with the level of service and support he provides and look forward to our continued partnership.

Customer service helped change the package very quickly